Support

PacAccess Support - Helping you get it fixedWhile most of the time our services work just the way you want them to, but as with everything technical, sometimes it doesn't go the way it's supposed to.  Our support section should help you get through the most common problems.  If you can't find an answer to your question, or solution to your problem, please use our support request form, and we'll get back to you as soon as we can.

ALERT:  PacAccess Customers are receiving Phising Emails requesting login and password information.  Please do NOT reply to these emails!

Support Pages

Email Configuration - PacAccess offers email at PacAccess.com as well as email at your own domain.  We've created some video tutorials with the correct settings to configure various mail programs.

Email FAQ - Some of the most commonly asked questions about email.

DSL Help - Getting your DSL configured. or reconfigured.

Dial-Up Configuration - Answers to Dial-up questions. (coming soon).