PacAccess Blog

Router Upgrades

CSS & PacAccess upgraded routers in Seattle and Bellingham.  We are seeing marked improvement on the network.  If you have any questions, please contact support.

 

Webmail Upgrades

February 6, 2009 - Update on the Webmail.  There was a problem with some users address books and preferences in webmail.  These have been restored, and you should have full access to your address book, and all of the preferences should be the same as they were.  Most users were not affected. 

 

February 5, 2009 - We've upgraded our SquirrelMail interface, and added additional options to make using webmail a little easier.  If you're used to using the webmail option, you'll find that it looks just the same, and everything is right where it's supposed to be, but in the options page there are some additional options.  We've added the ability to:

  • Translate Messages using online translation services 
  • Rearrange how your messages are displayed and sorted
  • Filter your mail, (create filters to move mail to different folders, or to the trash.
  • Retrieve mail from other servers, (POP3 Fetch Mail)
  • Spell Checking Options
  • Alerts for New Mail

If you don't want to use any of these features, you don't have to do anything, just keep using the webmail the way you always have.  If you'd like to try some of them out, just click on Options at the top of the webmail screen, and give them a try.  You can also click Help on any page to get more information about the page you're on. 

For those of you who were using the BetaMail, or Roundcube webmail interface, we should have a new version of that available for you in the coming days.

 

Phishing Attacks

Recently customers have been forwarding us emails that appear to be coming from the PacAccess support team.  They are actually from spammers looking to gain access to your mail accounts, to be able to send spam through our servers using your login and password.  It's not a difficult scheme to pull off, they write up a marginally official (if that much) looking email, put in the word pacaccess a few times, and then send it to an enormous list of possible users, (known as a dictionary attack) knowing that at least a few of the emails will make it through.

Of those they're hoping that one or two of you will respond to the email with your name and password, so they can access our mail server and send out more spam, or more phishing attacks.  This scheme has been around for awhile, in different forms, and varying degrees of quality.  The one PacAccess customers are receiving isn’t one of the most convincing, but it’s likely that it will catch a couple of people off guard.

It appears as though the message is coming from support2@pacaccess.com and will go to that address when you reply, but it actually goes elsewhere, and we never receive it here.  

If you have questions, let us know.  If you ever suspect that you're not dealing with us directly, please check it out before sending any personal or account information our way.

Google Chrome: Review

Google launched their Webkit (same engine as the Safari browser on Mac's) based browser, labled the Chrome, about two weeks ago. I've been using it alongside IE8 and Firefox 3.1 for about a week now, and I must admit, if I need to browse something in a jiffy, I instinctively open Chrome. Why? Its blazingly fast!

Google Chrome

Google didn't bother with bloat in Chrome. The browser itself is fairly stripped down but you won't miss a thing. It has support for all major plug-ins (Flash, Java, etc) so your browsing experience isn't hampered in any way. Chrome comes with a custom-built Javascript engine called the V8. V8 is one the main reasons to why Google run's faster when compared to other browsers. The V8 engine is highly optimized for speed and functionality, its what powers most of Google WebApps (GMail, Calendar, Docs) and a good chunk of the Internet. For the average user a browser is a browser. When switching to Chrome the interface will be different at first, but you'll come to love the "Start" page that Chrome offers, along with URL bar search suggestions, and the a built-in "task manager" that you can use to stop a non-responsive tab or a buggy applet (Flash/Java). Although Chrome lacks user-plugin support such as AdBlock+, I would highly recommend it to anyone who wants to try out something new, or simply a browser for an old machine. You can download Chrome at www.google.com/chrome

New website

We're still working on the new website, getting the kinks out, writing more content, and trying to get things together to make something that the company has never really had, which is an informative, and helpful site for our customers.  We're going to do our best to keep the site, and the staff blogs up to date, and get some good information to you.--Scott

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